Careers

Summary

As a member of the Production staff you will perform routine kitchen tasks such as setting up workstations and ingredients, so that food can be prepared according to recipes. Production staff must be quick, diligent and willing to improve on the job. You must be mindful of assembly of menu items and have the able to follow instructions as well as all health and safety rules in the kitchen. Ability to function in a fast-paced, busy environment as a part of a team is also necessary.

Essential Duties and Responsibilities

• Prepare and cook menu items as directed by Manager
• Prepare cooking ingredients per kitchen specifications being mindful of health department guidelines
• Ensure all food and other items are stored properly
• Maintain a clean and orderly work area by, sweeping, dry mopping, wiping counters, etc.
• Perform other kitchen duties as assigned
• Other duties may be assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be:

• Dependable
• Work evening and weekend shifts
• Able to stand on your feet for long periods of time and move quickly
• Maintain a professional image and adhere to proper uniform standards
• Cooperation, communication and teamwork are essential traits for our team

Education/Experience

0-3 years of professional experience in the industry.

Language Skills

Ability to effectively communicate to customer and staff members. Ability to write orders
and translate the order to the Point of Sale system.

Math Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole
numbers. Ability to compute percent.

Reasoning Skills

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have basic computer knowledge.

Performance Factors

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge

• Menu: know all menu items, ingredients, beverage selection
• Production: produce quality menu items to comply with Sam’s Pizza standards without being supervised or told how to complete
• Have working knowledge of Sam’s Pizza Employee Handbook

Work Quality

• The level at which tasks are performed carefully, accurately, and in accordance with specific verbal instructions set forth from the Owners of Sam’s Pizza.

Attendance/Punctuality:

• Report for scheduled shift timely. Follow the criteria set forth in the Sam’s Pizza Employee Handbook as it relates to absence or tardiness.
• Dependable
• Reliable

Initiative:

• Show qualities of being able to work on your own, be self-motivated, ask questions and follow directions set forth by the Owners of Sam’s Pizza. Forward thinking for identifying problems and/or solutions.

Communication/Listening Skills:

• Demonstrate a positive and helpful attitude toward customers, understand their importance to Sam’s Pizza and understand how his/her job affects customers; establishes and maintains good relationships through interactions, staying positive, and portraying a professional image of Sam’s Pizza

Attitude:

• Present yourself in a positive manner when interacting with customers and employees Be courteous, consistent and pleasant at all times.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand and/or walk throughout their shift. Employee maybe required to lift up to 50 lbs. Employees may be required to perform strenuous activities, some examples are but not limited to, mopping and scrubbing floors/walls. Ability to bend and stretch in order to clean.

Summary

As a Customer Service Representative (CSR) you will be responsible for servicing our customers, by filling their food and drink orders to our company standards. As a CSR it is essential that you have an energetic, friendly and caring attitude at all time.

Essential Duties and Responsibilities

• Greet and assist customer in order to provide them with a positive customer experience
• Service customers in a friendly and efficient manner
• Be mindful of customers’ requests and needs
• Have the ability to understand the menu and suggest items
• Listen and interpret special needs of customer to the Production staff
• Be attentive to ensure that they are enjoying their meal and take action to correct any problems
• Answering phones to take to-go orders
• Perform cleaning tasks as needed or directed by Manager
• Check customer’s identification to ensure that they meet minimum age requirements for consumption of alcoholic
• beverages
• Perform food preparation duties
• Adhere to proper practices to ensure food safety
• Other duties may be assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be:

• Dependable
• Work evening and weekend shifts
• Able to stand on your feet for long periods of time and move quickly
• Maintain a professional image and adhere to proper uniform standards
• Cooperation, communication and teamwork are essential traits for our team

Education/Experience

0-3 years of professional experience in the industry.

Language Skills

Ability to effectively communicate to customer and staff members. Ability to write orders and translate the order to the Point of Sale system.

Math Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to compute percent.

Reasoning Skills

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have basic computer knowledge.

Performance Factors

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge

• Menu: know all menu items, ingredients, beverage selection
• Production: produce quality menu items to comply with Sam’s Pizza standards without being supervised or told how to complete
• Have working knowledge of Sam’s Pizza Employee Handbook

Work Quality

• The level at which tasks are performed carefully, accurately, and in accordance with specific verbal instructions set forth from the Owners of Sam’s Pizza.

Attendance/Punctuality:

• Report for scheduled shift timely. Follow the criteria set forth in the Sam’s Pizza Employee Handbook as it relates to absence or tardiness.
• Dependable
• Reliable

Initiative:

• Show qualities of being able to work on your own, be self-motivated, ask questions and follow directions set forth by the Owners of Sam’s Pizza. Forward thinking for identifying problems and/or solutions.

Communication/Listening Skills:

• Demonstrate a positive and helpful attitude toward customers, understand their importance to Sam’s Pizza and understand how his/her job affects customers; establishes and maintains good relationships through interactions, staying positive, and portraying a professional image of Sam’s Pizza

Attitude:

• Present yourself in a positive manner when interacting with customers and employees Be courteous, consistent and pleasant at all times.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand and/or walk throughout their shift. Employee maybe required to lift up to 50 lbs. Employees may be required to perform strenuous activities, some examples are but not limited to, mopping and scrubbing floors/walls. Ability to bend and stretch in order to clean.